Privacy policy

Privacy Policy

At CEO Clothing PTY Ltd (ABN 30654777278), trading as CEO Clothing, we are committed to protecting your personal information. This Privacy Policy explains how we collect, store, use, and disclose your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

By accessing and using our website (www.ceoclothing.com.au) or providing us with your personal information, you agree to this Privacy Policy. This policy applies to all interactions, whether through our website, in-store, or via other channels.

1. Collection of Personal Information

We collect personal information to provide our products and services effectively. The types of personal information we collect include:

  • Device Information: Automatically collected when you visit our site, including your IP address, web browser details, time zone, and site usage data (via cookies, log files, and web beacons).
  • Order Information: Collected during purchases, including your name, billing and shipping addresses, payment details, email address, and phone number.
  • Marketing Preferences: including your consent status for receiving email and SMS marketing communications.

Sensitive information, as defined under the Privacy Act, is only collected with your explicit consent or as required by law.

2. Use of Personal Information

We use your personal information to:

  • Fulfill and process your orders (including shipping, invoicing, and confirmations).
  • Communicate with you about orders, updates, and promotions.
  • Prevent and detect fraud or other security risks.
  • Improve our website and marketing efforts through analytics.

Where you have consented, we may use your personal information for targeted advertising or marketing purposes.

3. Disclosure of Personal Information

We may share your personal information with trusted third parties to help us provide our services, such as:

  • Shopify: To power our online store. Learn more.
  • Google Analytics: To analyse site usage. Learn more.

We may also disclose your information if required by law, such as in response to court orders or legal requests.

Text messaging originator opt-in data and consent will not be shared, sold, or disclosed to third parties for their own marketing purposes. This does not include trusted service providers who assist us in delivering our SMS program and who are required to protect your information.

4. Text/SMS Marketing

By providing your phone number during checkout, subscribing through our website, or otherwise opting in, you consent to receive SMS messages from CEO Clothing, including order updates, promotional offers and, where applicable, abandoned cart reminders. Message frequency varies but will not exceed 10 messages per month. Message and data rates may apply depending on your mobile carrier. You may opt out at any time by replying STOP or obtain assistance by replying HELP or contacting us directly.

Providing consent to receive SMS marketing is not a condition of purchasing goods or services from CEO Clothing.

Our website uses cookies and similar technologies to keep track of items you place in your shopping cart, including when a shopping cart has been abandoned. This information is used to determine when to send cart reminder messages via SMS to customers who have opted in to receive text messages.

For more information about our SMS marketing program, please see our SMS Terms & Conditions.

5. Behavioural Advertising

We use your personal information to deliver tailored advertisements based on your interests. You can opt out of targeted advertising via:

6. Data Storage and Security

We implement safeguards, including encryption, firewalls, and secure access, to protect your information from misuse or unauthorised access. If personal information is no longer required, we will securely destroy or de-identify it unless required by law to retain it.


7. Your Rights

Under Australian law, you have the right to:

  • Access the personal information we hold about you.
  • Request corrections to your personal information.
  • Make a complaint if you believe we have breached the Privacy Act or the Australian Privacy Principles.

8. Changes to this Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be published on this page.

Contact Us

If you have questions, requests, or complaints about our Privacy Policy, please contact us at:

Email: info@ceoclothing.com.au
Website: www.ceoclothing.com.au