Privacy policy

Privacy Policy

At CEO Clothing PTY Ltd (ABN 30654777278), trading as CEO Clothing, we are committed to protecting your personal information. This Privacy Policy explains how we collect, store, use, and disclose your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

By accessing and using our website (www.ceoclothing.com.au) or providing us with your personal information, you agree to this Privacy Policy. This policy applies to all interactions, whether through our website, in-store, or via other channels.

1. Collection of Personal Information

We collect personal information to provide our products and services effectively. The types of personal information we collect include:

• Device Information: Automatically collected when you visit our site, including your IP address, web browser details, time zone, and site usage data (via cookies, log files, and web beacons).
• Order Information: Collected during purchases, including your name, billing and shipping addresses, payment details, email address, and phone number.

Sensitive information, as defined under the Privacy Act, is only collected with your explicit consent or as required by law.

2. Use of Personal Information

We use your personal information to:

• Fulfill and process your orders (including shipping, invoicing, and confirmations).
• Communicate with you about orders, updates, and promotions.
• Prevent and detect fraud or other security risks.
• Improve our website and marketing efforts through analytics.

Where you have consented, we may use your personal information for targeted advertising or marketing purposes.

3. Disclosure of Personal Information

We may share your personal information with trusted third parties to help us provide our services, such as:

• Shopify: To power our online store. Learn more.
• Google Analytics: To analyse site usage. Learn more.

We may also disclose your information if required by law, such as in response to court orders or legal requests.

4. Text/SMS Marketing

By providing your phone number at checkout or subscribing, you consent to receive text notifications and marketing messages (no more than 10 per month). You can unsubscribe anytime by replying "STOP" to a message or using the unsubscribe link provided.

5. Behavioural Advertising

We use your personal information to deliver tailored advertisements based on your interests. You can opt out of targeted advertising via:

• Facebook Ads Preferences
• Google Ad Settings
• Digital Advertising Alliance.

6. Data Storage and Security

We implement safeguards, including encryption, firewalls, and secure access, to protect your information from misuse or unauthorised access. If personal information is no longer required, we will securely destroy or de-identify it unless required by law to retain it.

7. Your Rights

Under Australian law, you have the right to:

• Access the personal information we hold about you.
• Request corrections to your personal information.
• Make a complaint if you believe we have breached the Privacy Act or the Australian Privacy Principles.

8. Changes to this Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be published on this page.

Contact Us

If you have questions, requests, or complaints about our Privacy Policy, please contact us at:

Email: info@ceoclothing.com.au
Website: www.ceoclothing.com.au